Three Decades of Making Hard Look Easy

June 2, 2023 Louanne Dukes No comments exist

As we stand on the cusp of our third decade at Infinite Technologies, Inc. (ITI), we take a moment to review the extraordinary journey we have had so far. We have been honored to have played a part in serving our nation, our government, and ultimately, our fellow citizens through our technical solutions and support.  We have and continue to help the government in so many ways:

  • Saving time (man hours and cycle time) through efficient operations.
  • Saving money through identification and elimination errors and waste.
  • Increasing confidence in decision making with high quality, integrated data
  • Providing transparency of dollars planned to dollars spent – from the depot floor to the halls of Congress to the President’s desk.  

Our footprint extends across the Department of Defense, with the most profound impact witnessed within the USAF Logistics Requirements Determination (LRDP) and Planning, Programing, Budget, and Execution (PPBE) Processes, and more recently the Flying Hours Program (FHP) Suite.

Our mission statement says it all: “To provide professional business services with process excellence and customer responsiveness.”

Our mission statement encapsulates the principle that drives us: “To provide professional business services with process excellence and customer responsiveness.” Our unwavering dedication to our customers stems from the passion we harness and the relationships we foster.

Our customer-centric journey was set in motion nearly 30 years ago, in 1994. This was when our visionary founder and CEO pioneered a partnership-based approach with our customers, laying the groundwork for our unique service methodology. This collaborative model has been diligently upheld by our leadership and team members ever since.

We like to say, “we make hard look easy,” because we have consistently pushed the boundaries of what’s possible in our field. This drive, combined with our team’s exceptional technical expertise, has been instrumental in achieving our milestones and the success of our customers. We believe that our passion for our customers’ mission and our commitment to nurturing relationships are the vital components in this journey.

Over the years, our robust IT solutions have stood as testament to our dedication to data integrity and our relentless pursuit of excellence. By providing accurate analysis of budgetary positions, we’ve helped realize billions of dollars in cost savings. Our agility and swift responsiveness in customer support, spanning from technical assistance to mission-critical support, reflect our unwavering service-oriented approach.

At ITI, we unanimously agree that it is an honor to serve our customers with the same fervor and commitment that has defined us throughout our journey. As we approach this significant milestone; we look forward to many more years of empowering and serving our customers with passion, innovation, and dedication.

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